Refund Policy

Effective Date: [16 February 2024]

At Peeruit Solutions, we are committed to customer satisfaction and ensuring the quality of our marketing services. This Refund Policy explains the circumstances under which Peeruit Solutions may provide refunds, in accordance with U.S. laws and our merchant processor, Authorize.Net’s, guidelines.

1. General Policy

Due to the nature of our digital marketing services, which include, but are not limited to, search engine optimization (SEO), pay-per-click (PPC) advertising, social media management, and content creation, we typically do not offer refunds once work has commenced or services have been delivered.

However, we understand that exceptional circumstances may occur, and we are committed to ensuring fairness and satisfaction in such situations.

2. Eligibility for Refund

Refunds may be considered on a case-by-case basis under the following circumstances:

  • Non-Delivery of Service: If services contracted are not delivered within the agreed-upon timeframe as specified in the service agreement or proposal.
  • Major Service Deficiencies: If the delivered service has major deficiencies from what was agreed upon in the service agreement.
  • Cancellation of Services: If a request to cancel services is made within a specific timeframe as outlined in the service agreement before substantial work has been completed.

3. Refund Process

To request a refund, the following process must be followed:

  • Contact our support team at [Insert Contact Information] within [Insert Number of Days] days from the service commencement date.
  • Provide a detailed reason for the request and any supporting evidence for your claim.
  • Allow us [Insert Number of Days] business days to process your request and respond with our decision.

4. Limitations

  • Refunds are not available for services already rendered or for partial service periods.
  • Setup fees, if applicable, are non-refundable due to the resources involved in the setup process.
  • Refunds are not provided for dissatisfaction related to factors outside our control, such as changes in market conditions or third-party platform updates.

5. Payment Disputes

Clients are encouraged to contact Peeruit Solutions directly to resolve any billing or service disputes before initiating a chargeback with their credit card company. We strive to resolve disputes amicably and promptly